Existing Patients
Welcome back.
We’re glad you’re here. This page brings together the practical things you may need between sessions, including your patient portal, billing support, and ways to stay connected with your clinician.
Portal
Patient Portal
Sign in to manage appointments, complete forms, and retrieve billing documents.
Contact
Who to reach, and when
Your clinician - changing or canceling appointments and non-urgent clinical matters. Email them directly.
Billing - superbills, reimbursement support and payment questions: billing@sohointegrative.com
The practice - Call or text us if you aren't sure who to reach out to: 929-470-0394
Emergencies - call 911 or go to your nearest hospital.
The Practice
Soho Integrative Collective is a division of Soho Integrative Psychological Services, PLLC.
177 Prince St, New York, NY 10012
FAQ
Common questions
- How do I request a superbill or monthly statement?
- Your statement for reimbursement is generated monthly and is emailed to you as well as available in the patient portal. If you need an additional copy or a corrected statement, email billing@sohointegrative.com and our billing specialist will send it to you.
- How do I change or cancel an appointment?
- Email your clinician directly, or manage the appointment yourself in the patient portal. Please give as much notice as you can. Appointments cancelled within 48 hours of session time will be charged the full amount.
- Who do I contact about a charge on my statement?
- Start with your clinician for questions about session charges. For reimbursement paperwork and specific billing issues or questions, email billing@sohointegrative.com.
- What if I have an urgent clinical concern?
- If you are experiencing an urgent clinical concern, please contact your clinician directly. Please note that our practice does not provide emergency or crisis services. If you are in immediate danger or experiencing a life-threatening emergency, call 911 or go to the nearest emergency room.